·
Legal

Terms of Service

Last updated: July 16, 2026

These Terms of Service govern your use of this website and your purchase of NARA products. By placing an order, you accept these terms in full.

1. Who we are

This site and the sale of its products are operated by NARA · narasofas.com. Contact: narasofas@outlook.com.

2. Products, pricing & availability

NARA sells high-resilience foam furniture that is made to order and imported. Images are illustrative; minor variations in tone or texture may occur.

  • Prices are shown in US dollars (USD) for US customers, and in local currency for other regions.
  • Prices may change without notice; the price that applies is the one shown when you confirm your order.
  • Because items are made to order, availability is subject to confirmation of each order.

3. Orders & acceptance

To purchase, you select a product and its options, enter your contact and shipping details, and complete payment. You'll receive an email confirmation. We may cancel an order in the event of an obvious pricing error, suspected fraud, or non-payment, and will refund any amount already charged.

4. Payment

We accept major credit and debit cards (Visa, Mastercard, American Express), processed securely by Stripe. We never store your card details. You authorize us to charge your selected payment method for the total shown at checkout, including any applicable taxes.

5. Shipping & delivery

We ship to the United States free of charge via FedEx. Estimated delivery is 25 to 35 business days, since items are made to order and imported. Times are estimates and may vary for reasons outside our control (customs, carrier delays, weather). Title and risk of loss pass to you on delivery.

6. Returns & 30-night trial

We offer a 30-night trial. See details, conditions, warranty and the process in our Shipping & Returns policy.

7. Cancellation & withdrawal

Because products are made to order and production/import begins on payment, cancellations are subject to the following:

  • Within 24 hours of payment: cancellation with a full refund, no penalty.
  • After 24 hours: your order may already be in production; contact narasofas@outlook.com to review options.
  • 30-night trial: once delivered, you may return within 30 nights per our Returns policy.

EU & UK customers also have a 14-day statutory right of withdrawal from delivery — see our Returns policy.

8. Intellectual property

The NARA brand, name, logos, text, images and site design are our property and are protected. They may not be used without our written permission.

9. Warranties & limitation of liability

We work hard to keep information accurate and the site available, but we do not warrant that it is error-free or uninterrupted. Except for the manufacturer's warranty described in our Returns policy and rights that cannot be limited under applicable law, products are provided "as is." To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid for the product concerned, and we are not liable for indirect or consequential damages. Nothing in these terms limits your rights under applicable consumer-protection law.

10. Changes & governing law

We may update these terms at any time; the current version is the one posted on this site. These terms and any dispute relating to your purchase are governed by applicable law, without limiting the mandatory consumer-protection rights of your state or country of residence. If you have a concern, please contact us first at narasofas@outlook.com — we'll do our best to resolve it.

Contact

Questions? Email narasofas@outlook.com.